Last updated: June 13, 2026

Contact JUST FREE PDF

Use this page to contact JUST FREE PDF about the website, editor behavior, privacy questions, copyright issues, advertising concerns, or responsible security reports.

Support email

Email: support@justfreepdf.com

We aim to review support messages within a reasonable time, usually within a few business days. Response time may vary depending on volume, the complexity of the issue, and whether the message requires technical review.

What to include in a bug report

• The page URL where the issue happened.
• The browser and operating system you used.
• The visible build number from the homepage or editor.
• A short description of what you expected and what happened instead.
• A screenshot with private information removed, if it helps explain the issue.

Please do not send sensitive PDFs by email. If a file is needed for debugging, create a minimal test file that reproduces the issue without personal data, client data, signatures, account numbers, medical information, or confidential business content.

Privacy requests

If you have a privacy question, describe the page or workflow you used and the kind of data you are asking about. Do not include more personal information than necessary. For PDF handling questions, the Privacy Policy explains our local-first design and the situations where server requests, logs, or optional features may exist.

Copyright and abuse reports

If you believe content on JUST FREE PDF infringes your rights, email us with the page URL, the work you believe is affected, your contact information, and a clear statement of the issue. For abuse reports, include the URL and a description of why the content or behavior is harmful.

Advertising concerns

JUST FREE PDF does not ask users to click ads and does not want advertising to be confused with editing buttons, upload buttons, or download buttons. If you see an ad placement that appears misleading or inappropriate after advertising is enabled, contact us with a screenshot and page URL.

Security reports

If you believe you found a security issue, send a clear report with steps to reproduce. Avoid accessing, downloading, or sharing anyone else's files. We appreciate responsible disclosure and will prioritize reports that affect document privacy or user safety.

What we cannot provide

We cannot provide legal advice, tax advice, medical advice, or a judgment about whether a signature or modified PDF is legally valid. For official filings, contracts, financial records, medical documents, or government forms, consult the recipient's instructions or a qualified professional.